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TERMS &
CONDITIONS

GENERAL​

  • Please be mindful of language when talking about the commission.

  • If there are circumstances where I am not comfortable with the way in communication, then I have the right to refuse the commission & give a refund if needed. 

IDEAS / STORYBOARDING

  • For ideas about the video, I will be making the video completely on my own creative liberty unless a storyboard is given beforehand. 

  • Depending on the given storyboard & request, there will be a chance for me to refuse the storyboard and/or request made by the client. This may be due to reasons such as a lack of confidence in making the given storyboard faithful, the given request not fitting with my animation style, and so on.

    • If there is such refusal in the given storyboard, I will let the client know beforehand to ensure both parties are aware & make further actions if needed.

  • A plus charge will be needed if the client wants a separate storyboard/concept board made by me. The storyboard/ concept board will be made within 1 week of request acceptance, and before the actual process of the animation production.​

REQUEST & PAYMENTS

  • In the commission form, I will not accept requests that do not have complete art & audio assets.

  • After review of the request & I have made contact with the client, the client must pay in full amount first, or else you will not be guaranteed a spot.

  • If the client is not accepted in the current round of requests, I will contact the client regardless for the request denial through direct messages. Client may then request to be put on waitlist, which will guarantee a spot after the current commission ends.

DEADLINES & DELIVERY

  • Work time may vary depending on the complexity of the commission. Please check each commission form for the expected work times.

  • Client will be notified of the estimated deadline for each commission before the start of the production period.

  • I will be most likely to put down all of the communication needed before the video start progress. Then I will most likely contact you again when the work is done.

    • Request to see an WIP will only be accepted twice before each commission deadline.

  • At least 1 check will be provided before the final submission of the commissioned work.

    • Revisions will be available up to 2 major revisions. ​After then, extra revisions will cost $15 each regardless of commission type.

  • Delivered file will be 1080p mp4 format video with 30 frames-per-second. This is non-negotiable.​

REFUNDS

  • Refunds will not be accepted at any cost before the given deadline.

  • After the given deadline passes, I will notify the current status of the commission to the client.

    • Depending on the progress of the commission, I will either give a full refund if the commission cannot be completed at all.

    • If not, I will set a new deadline with a partial refund given at the end of the new deadline along with the commission itself.

    • The amount of partial refund will be notified & confirmed with both parties.

  • If the client was not cooperative in communication & was the reason why the commission was given late, I have the right to refuse to give the partial refund offer. 

USAGE & COPYRIGHTS

  • By uploading my work to ANY online platform, the client agrees to credit that I have made the video with a full link or tag to my Twitter/X in the video description.

    • I also have full permission to upload a watermarked version of the finished work unless notified beforehand.

  • I will not accept art/audio that is not owned by the client (Ownership examples: Paid Commission, Self-made, etc.​). 

    • I will not accept any AI generated work, and will cancel the commission if the asset provided by the client is found out to be from AI.

    • Client will not be needed to pay for any assets that is made or used by me.

  • Commercial rights include the following:

    • Video used by an entity that gains large monetary gains (such as corporate VTubers)

    • Video used for monetary gains in YouTube

  • Depending on the commission usage, a plus charge of 50~100% may be added into the commission fee for commercial rights. This will be discussed & confirmed beforehand for both parties before the actual payment.

    • If the commission was not charged with commercial rights, and was later found to be used for commercial purposes, then I have the right to take down the video & request up to 200% of the original commission fee.

CONTACT ME

 

for MV production inquiries 

and other collaboration work

limoontei@gmail.com

@enigmaticailana in all Social Media

  • Twitter
  • Youtube
  • Bluesky
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